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3-7 Business days delivery & Free Returns

Returns & Exchange Policy

At Australasia Apparels, we want you to be completely satisfied with your purchase. If you're not happy with your order, please review our return and exchange guidelines below.

Return Window

Items can be returned or exchanged within 14 days of delivery. Items must be unused, in original condition, and with all tags and packaging intact.

Non-Returnable Items

Returns are not accepted for the following:

  • Sale or clearance items
  • Undergarments or swimwear (for hygiene reasons)
  • Customized or personalized items

Exchange Process

If you'd like to exchange an item for a different size or color, please contact us. Exchanges are subject to availability.

Refunds

Once your return is received and inspected, we will notify you by email. Approved returns will be refunded to the original payment method within 5–10 business days.

How to Return

Please email us at support@australasia-apparels.com to initiate a return. Include your order number and reason for return. We will guide you through the process.

Need Help?

Feel free to contact us if you have any questions. Our support team is happy to assist!

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